Solid uses passkeys, Safe smart contracts, and MPC, which means no one can access your funds even if they have your old device.
Follow these steps to regain access.
1. Log in from a new device
You can restore your account on any computer.
Go to: https://www.solid.xyz
Then:
Click Login
Choose your passkey
Approve the login using your OS-level authentication (PIN/password/hardware key)
Your account will load instantly because access is tied to your passkey—not to a specific physical device.
2. If your passkey was stored on the lost device
If your passkey was stored on:
your laptop
your browser
iCloud Keychain
Google Password Manager
a hardware key
your funds are still safe. A stolen device does not allow anyone to access or withdraw your assets because:
the device requires its own login authentication
passkeys cannot be exported or copied
Safe wallets enforce security policies
No seed phrase exists to compromise
3. If you have a Solid Card, freeze it (optional but recommended)
If you think someone might still have an active session on your old device:
Log in from your new device
Go to Card
Tap Freeze
This instantly blocks all spending.
4. If you cannot recover access
If you’re unable to log in from a new device or cannot access your passkey:
Contact Solid Support directly
We may request verification to confirm ownership
Our team will guide you through the recovery process