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Withdrawal stuck on “Pending”

Updated over 3 weeks ago

Withdrawals from soUSD to USDC happen in two steps:

  1. First withdrawal → converts soUSD to “ready to withdraw” USDC

  2. Second withdrawal → triggers the release of USDC to your wallet

After the second step, processing can take up to 24 hours, usually much faster.

If your withdrawal is pending

  • Check that you completed both withdrawal steps

  • Confirm the on-chain status in the Activity tab

  • Wait the full processing window if step 2 was just submitted

If it’s been more than 24 hours, reach out with your withdrawal tx ID.

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