To finish the process, you must return the soUSD to your Solid Wallet and restart the withdrawal flow.
Step 1 — Send your soUSD back to your Solid Wallet
In the app, go to:
Profile → Settings → Account DetailsCopy your Solid Wallet address
From your external wallet (MetaMask, etc.), send your soUSD back to that address
Once sent, your soUSD will reappear in the app.
Step 2 — Withdraw soUSD properly
When your soUSD is back in your account, it will show a “ready to withdraw” tag.
Tap the three dots next to your soUSD balance
Select Withdraw
Sign the withdrawal transaction
Wait for processing (usually a few hours)
Step 3 — Receive USDC
After processing:
USDC will automatically appear in your Solid Wallet
You can then send it to any external wallet of your choice
Still need help?
Reply to the Support chat with:
your wallet address
transaction hash
a screenshot of your soUSD balance
We will assist you directly.