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How to complete identity verification (KYC)

KYC is only required if you want to order and activate the Solid Card & deposit through Card & Bank transfer.

Updated this week

KYC is required for:

  • Bank deposits

  • Debit / credit card deposits

  • Ordering the Solid Card

Crypto wallet deposits do not require KYC.

Steps

  1. Open Settings

  2. Select Identity verification

  3. Follow the on-screen instructions

  4. Upload a valid government-issued ID

  5. Complete the verification flow in one session

Verification usually takes a few minutes.

Important

  • If you leave the flow early, you’ll need to restart

  • Make sure your camera and lighting are clear

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