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How to complete identity verification (KYC)

KYC is only required if you want to order and activate the Solid Card & deposit through Card & Bank transfer.

KYC is required for:

  • Bank deposits

  • Debit / credit card deposits

  • Getting the Solid Card

Crypto wallet deposits do not require KYC.

Steps

  1. Open the Wallet tab. If you haven't verified yet, you'll see a Get verified prompt under your card. You can also start from the card activation screen by tapping Verify now.

  2. Submit a valid government-issued ID (passport, driver's license, or national ID)

  3. Complete a quick live selfie to confirm it's you

  4. Complete the verification flow in one session

Verification takes about 2 minutes, and most approvals come through within a few minutes.

Important

  • If you leave the flow early, you'll need to restart

  • Make sure your camera and lighting are clear


Note on availability: KYC and a supported country are required for the Solid Card and Virtual Accounts. Solid Savings requires neither and is available worldwide, so you can create an account and deposit crypto to earn yield from anywhere. For a full breakdown of where each Solid product is available, see Where is Solid available?

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