Common causes
Insufficient card balance
Merchant category not supported
Temporary network hiccups
Local restrictions for card programs
Frozen card
Incorrect Apple Pay / Google Pay setup
What to do
Go to Card and confirm:
your balance
whether the card is frozen
Try again with Apple Pay/Google Pay or a physical number entry
Try another merchant to isolate the issue
If payments continue to fail, contact us with:
merchant name
amount
timestamp