First: check your Wallet, not Savings
As of the latest app update, deposits land in your Wallet first — not directly in Savings. If you're looking in the Savings tab and don't see your balance, check the Wallet tab first.
To start earning yield, you need to take a second step: go to Savings and tap Deposit to Savings.
Expected deposit times by network
Network | Typical time |
Ethereum | 2–10 min |
BNB Smart Chain | 2–5 min |
Fuse | Under 1 min |
Base | 5–20 min |
Polygon | 5–20 min |
Arbitrum | 5–20 min |
If your deposit is still not showing
Work through these checks in order:
Check the correct tab — look in Wallet, not Savings.
Verify the network — confirm you sent on one of the supported networks (Ethereum, BNB, Base, Polygon, Arbitrum, Fuse). Sending on an unsupported network may result in lost funds.
Verify the token — only USDC and USDT are supported. Sending another token will not be credited.
Check the minimum — deposits must be at least $10 for Solid's gas sponsorship to apply. Below $10 may not process.
Check on-chain — look up your transaction on the relevant block explorer (Etherscan, BscScan, Fusescan, etc.) and confirm it shows as successful.
Check Activity — open the Activity tab in the app and look for a "Deposit in progress" or "Pending" status.
Still missing after 30 minutes?
Contact support via the in-app chat and share the following:
Transaction hash
Network used
Token sent
Amount
Screenshot of the block explorer showing the transaction