Check the following:
Identity verification (KYC) is fully approved
You are in a supported country
In the new Solid app, your card is on the Wallet home screen and activation works like this:
Verify your identity (identity document + live selfie, about 2 minutes)
Your free virtual card is activated
Fund your wallet to start spending
There is no separate card order step, and no deposit is required to activate the card. If verification or activation is stuck, reach out and we'll help activate manually.
